Commitment to Quality
LongView‘s continued success – and that of our clients – requires that we be committed to quality solutions as measured by our clients and their stakeholders and users. Additionally, we are committed to independent appraisals and certifications to ensure our commitment to ever maturing industry best practices.
LongView is ISO 9001:2008 (Quality Management), ISO 20000-1-2011 (IT Service Management) and 27001:2005 (Information Security Management) certified.
ISO 9001:2008 - Certified Quality Management Systems (QMS)
Certified to the ISO 9001 standard, LongView’s Quality Management System has demonstrated industry-leading practices in consistently delivering services and products that exceed customer requirements, assuring conformity to requirements and specifications, building in measures for continual process improvement, and improving customer satisfaction.
ISO 20000-1:2011 - Certified Information Technology Service Management (ITSM) System
Certified to the ISO 20000 standard, LongView’s Information Technology Service Management System has demonstrated industry-leading practices in planning, establishing, implementing, operating, monitoring, reviewing, and maintaining business and customer requirements for its IT systems. LongView has further established the capability to design, transition, and deliver improvements of these systems to satisfy service requirements.
ISO 27001:2005 – Certified Information Security Management System (ISMS)
Certified to the ISO 27001 standard, LongView’s has demonstrated industry-leading practices in establishing, implementing, operating, monitoring, reviewing, maintaining, and improving its Information Security Management System. LongView’s practices representative of this standard are contextualized to specific business risks and customized to give proportionate security controls to protect information assets. This system is designed to provide confidence in information assurance, internally and to interested parties.